Does Model Home Sales Agent Work for Buyers in Springfield?

No, the sales agent at the Springfield new construction model home works for the builder, not for you. This is a critical distinction that many buyers don't understand until it's too late to get proper representation.

The model home sales agent is employed by the builder, whether that's Fischer Homes, Arbor Homes, D.R. Horton, or any other developer, and has a legal fiduciary duty to represent the builder's best interests. Their job is to sell homes and protect the builder throughout every transaction. They're knowledgeable about floor plans, construction timelines, and community amenities. They're often very friendly and helpful, which can create confusion about whose interests they're actually protecting. But make no mistake: they work for the builder, they're paid by the builder, and they're legally obligated to prioritize the builder's interests over yours.

What this means for you is that when you negotiate price, discuss incentives, review contract terms, or address construction issues, the model home agent cannot advocate for your position if it conflicts with the builder's interests. They cannot advise you that a specific contract term is unfavorable to you. They cannot tell you about quality issues with the builder's previous homes or neighborhoods. They're not allowed to warn you about problematic clauses in the contract. They're required by law to protect the builder, not you. This isn't because they're dishonest people; it's because of where their legal obligations lie.

You need your own representation to level this imbalance. Amanda Mullins with Move Smart with Amanda represents buyers in Springfield new construction transactions. When you have your own agent, you have someone legally obligated to protect your interests, not the builder's. Amanda reviews contracts to identify problematic terms, negotiates on your behalf for better pricing and incentives, advocates for you throughout construction, and remains your representative if issues arise. This representation costs you nothing because the builder pays the commission, but it provides critical protection that the model home agent cannot and will not provide.